FAQs

Help

Questions, answered

The things people ask the studio most — grouped by topic, answered plainly.

The collections

Piece-by-piece listings live at our clothing store, jemvicclothings.uk. This site is the house journal — collections, lookbooks and the story. The two are linked throughout.

We buy cloth in quantities we can honestly use. When a bolt runs out, we let the piece rest rather than substitute a lesser weave. Sold-out pieces return when the same cloth returns — the camel coat most seasons.

We release in drops rather than one big seasonal dump: outerwear early autumn, knitwear as the cold settles, tailoring through the season. Sign up at the clothing store to hear first.

Each piece is sized across a range of real bodies, not a single fit model, and worn for a full studio day before sign-off. If a piece reads large or small we say so on its product page. Honest sizes, no vanity cuts.

The band is deliberately narrow — natural fibres, warm neutrals, mid-weight cloth. Within it, edits rotate with the seasons. The house block (the shoulder, the rise, the hem logic) stays put.

Visiting & buying

Yes — Stoke Newington, London N16, by appointment. Use the contact form and propose a couple of times; a person replies within two working days.

The clothing store ships UK-wide, with Europe at checkout. Orders leave the studio within two working days; UK delivery typically lands 2–4 days after that. You will have tracking either way.

Unworn pieces return within 30 days for a full refund, and exchanges are free within the UK. Full details sit with each order at the clothing store.

Yes. If something is about to sell through, the studio can hold a piece for 48 hours while you confirm your size — ask in your appointment note.

Digital gift cards are available at the clothing store in any amount, valid twelve months, and usable on every drop.

Care & making

Air it after wear, fold it rather than hang it, and wash cool on a wool cycle inside a mesh bag. The undyed lambswool blooms with rest — it asks for less than you think.

From mills and merchants we can visit, in quantities we can honestly use. The denim is Japanese-milled; the wool comes from British flocks where the yarn allows. Cloth notes ship with every piece.

Yes — hems on Jemvic knits are finished so a loose cuff is a repair, not a funeral. Write to the studio with a photo and we will talk you through the fix or take the piece in-house.

A price that only works at seventy percent off is a price that was never honest. Cloth, making and supervision cost what they cost; the five-year test is our value case.

The making room occasionally takes apprentices, and we collaborate with makers whose cloth we admire. Write to the studio with what you make — a person reads every note.

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